Privacy Policy

Last Updated: February, 14, 2025

1. Introduction

ROC Scientific LLC (“ROC Scientific,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data we collect. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website or interact with our services.

 

2. Information We Collect

We collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • IP address

We collect this information through contact forms, account registration, cookies, analytics tools, and e-commerce transactions.

 

3. How We Use Your Information

We use your personal data for the following purposes:

  • Responding to inquiries
  • Marketing communications
  • Order processing
  • Customer support
  • Website analytics and performance tracking

 

4. How We Store and Protect Your Data

We store personal data securely using third-party marketing automation platforms, specifically HubSpot. We retain personal data as long as necessary for business purposes.

 

5. Data Sharing and Third Parties

We do not sell or rent user data. However, we may share data in the following circumstances:

  • With manufacturers to fulfill product inquiries and provide customer support
  • With third-party analytics and advertising services, including Google Analytics, HubSpot, Google Search Console, Google Ads, LinkedIn, Facebook, and Twitter

 

6. Cookies and Tracking Technologies

Our website uses cookies for analytics, functionality, and advertising purposes. We do not currently offer a cookie consent banner.

 

7. User Rights and Compliance

While ROC Scientific primarily operates in North and South America, users from the European Union (GDPR) and California (CCPA) may have the following rights:

  • Request access to personal data
  • Request deletion of personal data
  • Opt out of marketing communications
    To exercise these rights, please contact us at info@rocscientific.com.

 

8. Payment Processing

ROC Scientific does not collect or store payment information. All transactions are handled through third-party payment processors.

 

9. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website with the Last Updated date displayed. We do not notify users individually of changes.

 

10. Contact Us

For privacy-related inquiries, please contact us at info@rocscientific.com.